Bank of Baroda Ordered to Refund Rs 38k
Bank of Baroda must refund Rs 38,649 and pay Rs 15,000 compensation

Arun Kumar lost Rs 38,649 to unauthorized transactions in 2019.
The West Delhi consumer commission found Bank of Baroda guilty of deficiency in service.
The bank was directed to refund the amount and pay compensation within 30 days, as it failed to prove the customer was responsible for the withdrawals.
Frequently asked questions
How much was lost in unauthorized transactions?
Rs 38,649
What was the bank ordered to pay?
A refund of Rs 38,649 and Rs 15,000 compensation





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