Sunday, 5 July 2026 MUMBAI EDITION LIVE

After payment kiosk malfunctioned, Ford worker fired over $1.95 cookie

A Ford employee, Kurt Kromm, was fired after a self-service kiosk allegedly failed to register a $1.95 cookie purchase.

Aarav Deshmukh
Aarav Deshmukh
Senior City Correspondent · Sun, 05 July 2026 at 05:15 pm
After payment kiosk malfunctioned, Ford worker fired over $1.95 cookie

A Ford employee, Kurt Kromm, was fired after a self-service kiosk allegedly failed to register a $1.95 cookie purchase. Despite video evidence showing a failed transaction, Kromm claimed he paid on a second machine. After providing bank records, Ford reinstated him, though he declined to return. Kromm highlighted recurring kiosk issues at the plant, with Ford acknowledging potential mishandling of such cases.

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